Shipping & Delivery
JB Delivery Area & Delivery Fees
- Delivery services within Johor Bahru including Senai, Kulai, Pekan Nanas (Within 55km from our shop location).
How To Check Your Delivery Fare?
Step 1:
Check the estimated distance between your location and our shop "Sorella Cafe" on Google Maps.
You may check with us by Whatsapp at +6011-12123528 if your delivery area is not covered.
Step 2:
Refer to the delivery list below to find out your zone.
| Zone | Distance From Shop | Est. Charge (RM) |
| Zone 6 km | 0 - 6 km | RM5 |
| Zone 8 km | 6 - 8 km | RM9 |
| Zone 10 km | 8 - 10 km | RM12 |
| Zone 15 km | 10 - 15 km | RM12-RM18 |
| Zone 20 km | 15 - 20 km | RM18-RM25 |
| Zone 25 km | 20 - 25 km | RM25-RM30 |
| Zone 30 km | 25 - 30 km | RM30-RM35 |
| Zone 35 km | 30 - 35 km | RM35-RM40 |
| Zone 40 km | 35 - 40 km | RM40-RM45 |
| Zone 45 km | 40 - 45 km | RM45-RM50 |
| Zone 50 km | 45 - 50 km | RM50-RM55 |
| Zone 55 km | 50 - 55 km | RM45-RM60 |
The delivery fee will be auto calculated and shown at check out.
Noted:
- Any changes in delivery date and time if to make MUST notify and confirm with our staff using Whatsapp or call in 24 hours before scheduled delivery, in otherwise for any FAIL delivery we held no responsibilityon the cake freshness due to pro-long hours in transporting to and flow / decision to abolish shipment / dispose of without any replacement.
- We use regular freelance drivers who are familiar with the handling of our cakes and pay them by distance just like Grab delivery services.
- All deliveries will be transport via chilled delivery with using cooler bag and ice packs to keep the cake fresh.
- Delivering to high-rise building (apartments, condominiums, malls, restaurants, hotels, hospitals, office tower etc.) are not part of our delivery partner's services. The driver will pass the cake(s) to the recipient at the drop-off point or lobby ONLY.
- Please make sure there will be someone who able to collect the cake within your pre-selected delivery time. There will be an additional charge to resend the order at a later time within the same day. We do not promise, nor do we take any responsibility on, the freshness of the cake(s) after that.